1 thought on “Jewelry sales skills and words”

  1. Jewelry sales techniques and words
    jewelry sales skills and words:

    . Opening white, greeting!
    , hello! Welcome to a certain jewelry!
    2, good morning! (Good afternoon) Welcome to visit!
    . Hello! Please take a look!
    4. Hello, Hello (Miss)! What can I help you?
    5. Miss! Your clothes are so beautiful!
    6. Hello! Your hairstyle is beautiful, where can you do it? Can I take a closer look?
    7 Hello! This piece of jewelry you brought is special!
    8. Hello! The weather outside is very hot, let's go to the air conditioner to cool quickly, I will give you a cup of water!
    9. Hello! What kind of jewelry do you want to see?
    10. Hello! Do you want to choose for yourself?
    11. Hello! Your bag style is so beautiful Where did you buy it?
    12. Hello! Your child is so cute!
    13. Mr.: Do you need me to help?
    Remarks:
    Mild attitude, kind, sincere. Treat them targeted. Different from person to person, flexibly use. Everything must be "how to get closer to customers quickly."
    S avoidance -formulating greetings.
    . Understanding customers need
    1. Do you want to see the necklace? This is the necklace!
    . You are a gift, I'll help you choose it, you can choose it, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can, you can choose it. ?
    3. What price do you want to see? Let me introduce it!
    4. What style do you like? Is it classic or fashionable?
    5. You can watch it casually! When you need it, you call me!
    Remarks:
    The essentials -careful listening, sincere tone, positive response. And take the initiative to inquire.
    Is to avoid -speak too fast, tone hard, and ask Lianzhu to ask.
    three: Introduce the product
    1. This ring is carefully designed by our company's designer ... His feature is ... his advantages ~~ Yes ... you will ...
    2. The one you watched was the latest launch of our company ..., his characteristic is ... his advantage is ... after you put on it ...
    3. This style is At present, the most popular on the market ..., his characteristics are ... his advantage is ... you will ...!
    4. This is the style of our company's preferential concession ..., now buying is absolutely absolutely It is very affordable ...
    Remarks:
    This -patient introduction and display of goods. Pay attention to the guest's reflection at any time to introduce the characteristics, advantages, and the benefits of the product.
    Is to avoid -silent, a person keeps saying.
    . Invite to try to wear
    1. Can I wear it to see if the effect is good?
    . I will bring you to wear it for you?
    . This is a mirror, do you take a look at the effect you wear?
    4. There is a face shape that is very suitable for you. You may wish to try it!
    5. This one is very suitable for you Temperament, try to wear it for you?
    6. What do you feel?
    7. It's really appropriate to wear this one, it is exactly the design for you, what do you think?
    The jewelry placed in the counter and wearing it on the body is two completely different effects. I suggest you try it.
    Remarks:
    The essence -enthusiastic attitude, inquiring tone, gently trying action movements Essence
    On avoiding -show impatience, too enthusiastic, and sincere attitude, don't be too vowing. rn    五、处理异议rn   1、您感觉这款戒指价格有点高是吗?rn   2、是啊,您看的这件款式它的钻石级别比较高,所以相应的The price will be higher.
    3. Do you pay attention to diamond level or style.
    4. You see that these models are slightly lower than the price just now, and the style is also good.
    Remarks:
    The essentials -actively repeated and responded to guests, smiling and patient. Affirm that our goods are genuine.
    S avoidance -argument, expressing dissatisfaction, strong buying and strong selling, hard tone, contempt for customers.
    6. Polite cashiers
    1. This is the style, can I help you issue a ticket?
    . I help you calculate the folding price of this jewelry, look at the price of this jewelry. !
    3. The original price of this jewelry is ** yuan, and the 20 % discount is ** yuan!
    4. Do you pay cash or swipe your card?
    5. This is to accept you to collect you If you have to wait!
    6. Let you wait for a long time, collect you ** yuan, find you ** yuan. You please!
    Remarks:
    The essentials -speak clearly, display documents, and clear funds.
    S avoidance -vaguely speaking, order -like tone.
    7. VIP registration
    1. Please fill in a VIP file? We can send you a membership card!
    . You now buy our jewelry It is already our VIP member. If the company has any activities, or we will notify you first! And if you hold a VIP card, you can also have discounts.
    3. Please fill in the specific birthday, you may have an unexpected surprise on your birthday! (Depends depending on the situation in your store)
    4. You can also bring your friends to consume, It can be discounting and you can give you points. If you have more points, we will also give gifts to gifts.
    Remarks:
    The essentials -focusing on the benefits that will bring to customers, and enthusiastically and sincerely introduce to customers.
    S avoidance -perfunctory, impatient, tone.
    8. Sending guests
    1. Your jewelry, I helped you put it in the jewelry box, take a look!
    . This is your product, ** in the box, please please, please please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please Take it. (Give your hands to the customer)
    . Do you want to make a gift packaging for you?
    4. This is our after -sales service booklet. You can take a closer look at it. The precautions for home wearing and our after -sales service commitment.
    5. Thank you! Welcome to come next time!
    6. Are there any other needs?
    Remarks:
    The essentials -endurance, smiling eyes away.
    S avoidance-hi shaped, colleagues are full of head-to-customer, pointing at hand.
    Jewelry sales techniques and words:
    The first sentence of the customer in the first sentence of the customer! "In fact, this sentence is wrong! The second sentence is more wrong!
    " What do you want to order? "Wrong
    " What can you help you? "Wrong
    "Mr., please take a look!" Wrong
    "What price do you want to see?" Wrong
    "Can you delay you for a few minutes?" Wrong
    "I can help you help you help you What do you do? "Wrong
    " If you like it, you can take a look! "Wrong
    This is several common sayings, but all are wrong. Half of success, then the failure of the error is half the failure.
    We can think about what customers heard these words, what would I answer? Basically, you can get you in a word, that is: "Okay, I will see it!" Let ’s!
    What do you answer? Many stores say:" Okay, look at it first, what needs can be called me at any time. "Then the customer looked out! I want to see him When the month meets again, a piece of clothing may be one or two years, a TV may eight years, and a refrigerator may be ten years. If you sell the ashes box, it is estimated that you will not be seen in this life!
    If this is this, if this is this Sales are not produced with you, and it is generated by someone else's house. Then you lose a chance to make money. Maybe your child's clothes will become the clothes of other people's children. Your child's schoolbags become a schoolbag for other children.
    The reality is so cruel!
    So a good opening remark is the primary condition left by the customer!
    Choose your opening remarks and let your customers stay
    That said: "Hello, welcome to the XXX counter!" Tell your brand because the customer may be strolling around the mall. There may be many shopside shops. He just comes in and may not know your home. Brand, then you have to tell customers that your brand!
    is another reason that you have to advertise in his ear in front of the customer. The effect is many times stronger, because you really told him! He may not buy it today, but when he wants to buy, his ear will faintly sound a sound in his ear "XXX counter!" I will think of you.
    The second sentence, let the customer be attracted and let him stay!
    How can you attract him?
    that is the reason for him to stay!
    ;;

Leave a Comment